Last updated: September 03, 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Blue Wolf D&C Ltd, Companies House # 11759432.

  • Cookies are small files placed on your device by a website, containing details of your browsing history and other uses.

  • Country refers to: United Kingdom.

  • Device means any device that can access the Service such as a computer, mobile phone, or tablet.

  • Personal Data means any information relating to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes data on behalf of the Company.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).

  • Website refers to Blue Wolf Vets, accessible from https://bluewolfvets.uk.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address

  • First and last name

  • Phone number

  • Address (including house/apartment/building number, street, city/town and postcode)

  • Usage Data

Usage Data
Usage Data is collected automatically when using the Service. This may include information such as your device’s IP address, browser type/version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and diagnostic data.

When accessing via mobile, additional data such as device type, operating system, mobile browser, and device identifiers may also be collected.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on our Service and store certain information. These technologies help us improve and analyse our Website and provide you with a better experience.

What are Cookies?

Cookies are small text files placed on your device (computer, mobile phone, or tablet) when you visit a website. They help websites recognise your device and store information about your preferences.

Types of Cookies We Use

  1. Necessary / Essential Cookies

    • Type: Session Cookies

    • Administered by: Us

    • Purpose: These cookies are required for the operation of our Website. They authenticate users, prevent fraudulent use of accounts, and allow core functions. Without them, the services you have requested cannot be provided.

  2. Cookies Policy / Notice Acceptance Cookies

    • Type: Persistent Cookies

    • Administered by: Us

    • Purpose: These cookies record your decision to accept or decline the use of cookies on our Website.

  3. Functionality Cookies

    • Type: Persistent Cookies

    • Administered by: Us

    • Purpose: These cookies remember your choices (such as login details or language preferences) so that you don’t have to re-enter them each time you visit. They help provide you with a more personal experience.

Controlling Cookies

You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you choose to block cookies, some parts of our Website may not function properly.

For more information on how to manage cookies, please check your browser’s help or settings section.

Use of Your Personal Data

The Company may use Personal Data for purposes including:

  • To provide and maintain our Service.

  • To manage your Account and user access.

  • To perform contractual obligations.

  • To contact you via email, phone, SMS, or other electronic communication.

  • To provide you with news, offers, and information about services (unless opted out).

  • To manage your requests.

  • For business transfers (e.g., mergers, acquisitions).

  • For analysis, marketing, service improvement, and customer experience.

We may share your data with Service Providers, Affiliates, business partners, or during business transactions, and with your consent.

Retention, Transfer, and Deletion of Data

We retain personal data only as long as necessary for the purposes stated above, or as required by law.

Your data may be processed outside your jurisdiction, but we take all reasonable steps to ensure secure handling.

You may request deletion of your data at any time, except where retention is required by law.

Disclosure of Data

We may disclose personal data if required to:

  • Comply with legal obligations.

  • Protect Company rights, property, or safety.

  • Prevent wrongdoing or investigate fraud.

  • Protect users or the public.

  • Defend against legal liability.

Security of Data

We strive to use commercially acceptable means to protect your data, but no method of transmission or storage is 100% secure.

Children’s Privacy

Our Service does not target anyone under 16 years old. If we learn we have collected personal data from a child under the age of 16 without parental consent, we will delete that data.

Links to Other Websites

Our Service may contain links to external sites not operated by us. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us: